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Offices located at Department of Public Works
13 Newfields Rd., Exeter NH, 03833
Phone: 603-773-6157
Fax: 603-772-1355
Office Hours: Monday - Friday 7:00 am to 3:30 pm
In case of emergency please call Exeter Dispatch 603-772-1212
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Michael Jeffers - W/S Managing Engineer 603-773-6165
Steven Tucker - Utility Foreman 603-773-6157
Matt Berube- W/S Engineer Technician 603-773-6157
Scott Butler- Senior WWTP Operator 603-773-6168
Water Treatment Plant
Paul Roy - Operations Supervisor 603-773-6169
The Water/Sewer Division of Exeter DPW strives through the use of long-term planning, quality engineering, and preventative maintenance to protect public health. The Water/Sewer Division is responsible for providing quality drinking water, and for the proper treatment of wastewater before it discharges to the Squamscott River.Our services are provided by a team of 15 people to maintain Wastewater Treatment, Water Treatment, and System Operations.
The system operations include maintenance and upgrades of the collection and distribution infrastructure: including water & sewer mains, pump stations, water meters, and many other preventative maintenance duties.The Water/Sewer Department remains vigilant in providing reliable services and ensuring customer satisfaction.
The Town of Exeter operates a public water system within the Town limits. The system has approximately 3,200 accounts. Water billing is broken into three districts with each district receiving a quarterly bill. The Town also operates a sewer system and bills quarterly for these services. Sewer bills are based on water usage. Each account is charged a quarterly fee of $26 for water and $26 for sewer ($52 total) regardless of meter size.
The water supply for the Town is a combination of surface and groundwater. The surface water supply comes from the Exeter Reservoir (aka Dearborn Reservoir), Skinner Springs (located in Stratham), and the Exeter River. The groundwater supply comes from the Lary Lane well. The average day demand of the system is approximately 1.0 to 1.1 MGD.
The sewer collection system in the Town processes approximately 4.0 MGD of wastewater. The treatment system is a lagoon aeration system. The Town operates a wastewater treatment plant located at 13 Newfields Road, where wastewater is treated and released into the lagoon system. After further treatment discharge goes into the Squamscott River.
MUNICIPAL WATER DISTRIBUTION SYSTEM
NOTICES:
Exeter's Municipal Water Distribution System provides potable water service and fire protection to the majority of the Town's population.
 GIS Maps Online
Exeter relies on a combination of surface water and groundwater to meet its water supply needs. The bulk of the water produced in town comes from the Water Treatment Plant (WTP).
The primary supply source is the Exeter River. The town also uses the Exeter Reservoir, located adjacent to the WTP; the reservoir is fed by Dearborn Brook but also supplemented with flow from the Exeter River. Exeter's groundwater sources include Skinner Springs (water is pumped to the WTP) and Lary Lane Well (water is pumped directly to the distribution system)
Additionally, Exeter's water distribution system includes three storage tanks (Epping Road, Hampton Road and Cross Road), four pumping stations, and approximately 30 miles of water mains.
A comprehensive evaluation of the water system was completed by CDM consultants in 2002 and is the master plan for future system improvements.
The Water System Evaluation Study recommended a new water treatment plant as highest priority for improvements to the Town's water system. Due to lack of necessary support for the new plant, the Water/Sewer Advisory Committee recommended moving forward with distribution improvements.
MUNICIPAL WASTEWATER COLLECTION SYSTEM
NOTICES:
Exeter's wastewater system consists of a Wastewater Treatment Plant, approximately 49 miles of sewer pipe, 1500 manholes, nine pumping stations, and three combined sewer overflow (CSO) diversion structures.
 GIS Maps Online
Sewer pipes in the wastewater system range from 6-inch diameter collector pipes to a 30-inch diameter pipe which flows into the Water Street Combined Sewer Overflow (CSO) structure.
Sewer pipes in the wastewater system range from 6-inch diameter collector pipes to a 30-inch diameter pipe which flows into the Water Street Combined Sewer Overflow (CSO) structure.
Many of the smaller-sized pipes are constructed of vitrified clay and asbestos cement. The clay pipes are the oldest in the system and probably date back to the turn of the century. The asbestos cement pipes were likely constructed in the 1950s and 1960s. More recent sewer pipes are either polyvinyl chloride (PVC) or reinforced concrete.
Exeter's nine pumping stations are centrifugal with separate pump rooms (dry wells) and underground wet wells. Four of the larger pump stations have separate control rooms, pump rooms and wet well structures. Regardless of capacity, all pumping stations are controlled by an automated operator which alternates the pumps during subsequent cycles. A central computer system provides system monitoring, control, and alarms at the Wastewater Treatment Plantfor the plant and the remote pumping stations.
The wastewater system experiences overflows during heavy rainstorms. It has been determined that during significant rainfall events, stormwater enters the sewer system causing overflows to occur; this is known as a Combined Sewer Overflow (CSO). The wastewater collection system wasn't designed to handle large amounts of water received during heavy rain events. A CSO diversion system was put in place to direct these high stormwater flows to Clemson's Holding Pond. The pond discharges through a permitted outfall and tidegates to the Squamscott River.
Water/Sewer Division Frequently Asked Questions
Who do I contact if I have no water?
Call W/S Department at Public Works, 603-773-6157, and ask for Utility Foreman-Steve Tucker.
Where does my water come from?
The sources of drinking water supply in Exeter are the Exeter River (Surface Water), Dearborn Reservoir (Surface Water), Lary Lane Well (Groundwater), and Skinner Springs (Groundwater).
How do I report a water break?
Call Call W/S Department at Public Works, 603-773-6157 or Dispatch 603-772-1212.
Who do I contact with any plumbing concerns?
If your plumber determines a problem is the Town's responsibility and not yours call the W/S Department at Public Works, 603-773-6157.
Who do I contact after business hours?
Call Exeter Dispatch, in case of an emergency, at 603-772-1212.
I need a meter installed or replaced, what do I need to do?
Please call the Public Works Office, 603-773-6157 or the Water/Sewer Engineering Technician, Matt Berube, 603-773-6167 to schedule an appointment.
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